Refund Policy
Refund Eligibility
Refunds are available under the following conditions:
-
The product is damaged or defective upon delivery.
-
The wrong product was delivered.
-
Refund requests are made within 14 days of purchase.
Non-Refundable Items
The following items are non-refundable:
-
Sale or clearance items.
-
Gift cards.
-
Customized or personalized products.
Process
To request a refund, contact us at [email/phone] with your order details and proof of purchase. Approved refunds will be processed within 7-10 business days.